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Ritter Communications remains committed to supporting our managed voice customers. Below are phone system user guides, helpful links, and key resources to ensure you continue to get the most out of your managed voice services. If you need additional assistance, our local support team is here 24/7.

Managed Voice Services Available Features

Standard Features

  • Unlimited Local/Inbound Calling
  • Caller ID
  • Caller ID Blocking
  • Extension Dialing
  • Call Park
  • Call Pick-Up
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Standard Features

  • Unlimited Local/Inbound Calling
  • Caller ID
  • Caller ID Blocking
  • Extension Dialing
  • Call Park
  • Call Pick-Up
  • Call Trace
  • Call Transfer
  • Call Waiting
  • Standard Voicemail
  • Metered Long Distance
  • Unconditional Call Forwarding
  • Automatic Recall
  • Do Not Disturb
  • Call Hold
  • Call Waiting ID
  • Outbound Group Caller ID
  • Message Waiting Indicator
  • Selective Call Rejection
  • Anonymous Call Rejection
  • Basic Line Hunting
  • CommPortal
  • Unified Messaging
  • Toll Call Restriction
  • Remote Access to Call Forwarding
  • Disaster Recovery Call Forwarding

Unlimited Features

  • All Standard Features
  • Unlimited Domestic Long Distance
  • Three Way Calling
  • Automatic Call Back
  • Call Forward Busy Line
  • Selective Call Acceptance
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Unlimited Features

  • All Standard Features
  • Unlimited Domestic Long Distance
  • Three Way Calling
  • Automatic Call Back
  • Call Forward Busy Line
  • Selective Call Acceptance
  • Selective Call Forwarding
  • Priority Call
  • Reminder Calls
  • Regular Reminder Calls
  • Delayed Call Forwarding (No Answer)

Add-On Features

  • Additional Lines
  • Mandatory Account Code
  • Toll-Free Numbers
  • Hotline
  • Find-Me-Follow-Me Basic
  • Warm Line
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Add-On Features

  • Additional Lines
  • Mandatory Account Code
  • Toll-Free Numbers
  • Hotline
  • Find-Me-Follow-Me Basic
  • Warm Line
  • Accession Mobile
  • Accession Desktop
  • Easy Attendant
  • Premium Auto-Attendant
  • Auto Conferencing
  • Multi-Line Hunt Group
  • Simultaneous Ring (SimRing) Grouping
  • Find-Me-Follow-Me Enhanced Group Voicemail
  • Premium Attendant Additional Menu Complex Directory Listing